FAQ
Landscaping questions, answered
Short answers to common landscaping questions: the lawn, planting, patios and walls, what drives a price, permits and safety. Where a full page answers it better, the answer links there.
If this is urgent. Stay away from any tree or limb on a power line and call the utility, or 911 if a line is down. For a chemical exposure, call Poison Help at 1-800-222-1222, or 911. Before anyone digs, call 811.
HyreYard is not an emergency service and does not send crews.
Getting help
What happens after I send a landscaping inquiry?
A person at HyreYard reads it and replies by email. Matching with landscaping companies is still being built, so this is not an instant quote line. We answer your question and tell you when we can introduce companies in your area. No company gets your details unless you agree.
Does it cost anything to use HyreYard?
No. Sending the form costs nothing and commits you to nothing: not a company, not a design and not a start date. You decide whether to talk to anyone and whether to hire.
Do I have to give a phone number?
No. The phone field is optional, and the form sends without it. If you give a number, we call or text only if you also agree in the consent box, and only about your inquiry.
What if no landscaping company covers my area?
We tell you, instead of passing your details on anyway. The guides, calculators and research stay open to you either way.
Your lawn and yard
Why does my grass keep thinning in the same spot?
Shade, compacted soil, poor drainage or the wrong grass for the spot can each cause it, and another product fixes none of them.
Start with a soil test from your extension service and a count of how many hours of sun the patch gets.
Deep shade under mature trees can suit a bed or ground cover better than turf.
When should I seed or renovate my lawn?
It depends on your grass. Cool-season and warm-season grasses run on different calendars, so the right job in the wrong month can waste the season. Your state’s extension service publishes the calendar for your region, and it is the one to follow.
How often should I water the lawn?
Water deeply and less often, early in the day, so roots grow down and leaves dry before evening. Light daily watering grows shallow roots. EPA WaterSense says as much as 50 percent of outdoor water is wasted through overwatering. Check your water utility’s watering rules first.
Should I choose native plants?
They are a sound default where they suit the spot. Plants adapted to local rainfall and soil can need less water, feeding and replacement. Native does not mean no care: each plant still has to fit the light, drainage and hardiness zone where it goes.
What should I do first in a new yard?
Deal with soil and drainage before planting. New-build lots can have thin topsoil over compacted subsoil, and water may have nowhere to go. Look up the lot on the USDA Web Soil Survey, watch where water stands after heavy rain, and fix both before beds or pavers go in.
How do I know if a tree needs work?
Dead limbs over a roof or path, large cracks, fungus at the base, a new lean, or roots cut during construction are reasons to call a certified arborist. If a tree or limb touches a power line, stay away and call the utility. Be wary of anyone who offers to top the tree.
Projects and cost
How much does landscaping cost?
We publish no national average, because access, grading, drainage and base preparation move the price more than the plants and pavers you see.
A flat lot with machine access and a slope behind a narrow gate are different jobs at the same square footage.
Ask every company to price site preparation, base and disposal as separate lines.
Two bids for the same patio are far apart. Is one a scam?
Not necessarily. Two honest bids can price different projects: one with a deep compacted base and edge restraint, the other with pavers on a thin bed of screenings. The difference is buried. Ask both for base depth, compaction and edge restraint in writing. See the hardscape base specification.
Why do pavers sink or shift?
The base is the first thing to check. A thin or poorly compacted base, a missing edge restraint, or water moving underneath will move pavers of any quality.
ICPI Tech Spec 2 calls for at least 4 inches of compacted base under a patio on well-drained soil, and 2 to 4 inches more in cold or wet ground.
Should I pay a deposit for landscaping work?
Agree what a deposit buys before you pay it. Paying most of the price before most of the work puts the risk on you. Tie payments to finished stages in writing, and ask for a lien waiver with each one. See choosing a landscaping company.
Is a lawn maintenance contract worth it?
It depends on whether you would do the work yourself and what the contract includes. Before you sign, read what each visit covers, the auto-renewal clause and the cancellation window. Lawn care contracts lists the clauses to read twice.
Is it worth hiring a landscape designer?
For a whole-yard project, a drawing is worth having. It lets every company bid on the same plan, puts the work in the right order and keeps the yard from becoming a string of separate purchases. For a single job, such as a lawn renovation or a fence line, you may not need one.
Permits and safety
Do I need a permit for a patio or retaining wall?
Ask your building department, because the local code decides. The model code exempts retaining walls up to 4 feet, measured from the bottom of the footing, and flatwork up to 30 inches above grade. Local codes change those numbers, and an HOA, easement or zoning rule can still apply.
Do I have to call 811 before digging?
Call 811 before any digging, whether you or a contractor holds the shovel. The call is free, and utilities mark their buried lines. Your state’s law sets the notice period. If a company is digging, ask who is making the call and get the ticket number.
A tree limb is touching a power line. Who do I call?
Your utility, not a tree company. Stay away and keep people and pets back. If a line is down or sparking, call 911. Never cut, climb or prune near a line yourself. Once the utility has made the line safe, the rest is ordinary tree work.
Is it safe to have chemicals applied with children or pets around?
The product label and the applicator answer that; we recommend no product or rate. Ask for the product name, EPA registration number and re-entry interval. The label is enforceable law. For a suspected exposure, call Poison Help at 1-800-222-1222, or 911 in an emergency. See lawn chemical safety.
About HyreYard
Is HyreYard a landscaping company?
No. HyreYard is an independent information site, and a platform being built to connect homeowners with landscaping companies. We do not plant, mow, grade, build or apply anything, and we do not supervise, warrant or finance anyone who does.
How does HyreYard make money?
We expect to be paid by landscaping companies for introducing homeowners to them. You are never charged. That is not live yet, and it does not shape what we say about base depth, drainage or plants. See our editorial policy.
Does HyreYard recommend landscaping companies?
No. We publish no ratings, reviews or rankings, and no landscaping company is signed up or checked yet. How landscaping companies will be checked lists the checks we plan before any introduction, and which are not built yet.
Will my details be shared with landscaping companies?
Only if you agree to a named introduction. We do not sell your data. Our privacy policy sets out what we store, for how long, and how to have it deleted.
Who writes these pages?
The HyreYard Research Desk. There are no author personas, stock portraits or claimed years of experience on this site. A page should be judged on the sources it cites and the dates beside them.
Where can I read more?
- All landscaping services: what each job involves
- What landscaping costs: what moves a price
- Reading a landscaping estimate: compare two bids line by line
- Retaining wall permit thresholds: the model rule and local changes
- The yard calculators: twelve of them, run on your own numbers
Still not sure what to do next?
Tell us about the yard and a person will read it. Or email hello@hyreyard.com. If a question keeps coming up and is not here, we would like to know.